Clean interview
One known speaker, professional audio and a straightforward transcript specification.
Unscripted / reality / documentary
The footage is messy. The transcript cannot be.
Overlapping dialogue, walk-and-talk interviews, unfamiliar names and radio-mic bleed are normal production conditions. BestTranscript scopes the difficulty before quoting and uses human verification where the story depends on it.
Where generic output breaks
Production audio is not a podcast.
Overlapping speakersOff-camera dialogueRadio-mic bleedAccents & namesWalk-and-talkTimecode jumpsMultiple sourcesVisual context
Useful in the story room
Not just accurate words. Findable moments.
A production transcript should let a story producer search a name, exchange or reveal and return to the correct source—not spend the afternoon repairing the transcript first.
CAM_A_04201:14:22:08
MAYA I didn’t tell anyone because I thought the challenge had changed.
CAM_A_04201:14:27:11
PRODUCER (O.S.) When did you realise it hadn’t?
CAM_A_04201:14:31:03
MAYA At the tasting. That was the first time.
Choose the right tier
Clean interviews and complex reality are priced differently.
Multi-speaker production
Several speakers, production talk and identity continuity across files.
Complex reality
Overlap, noise, visual descriptions or demanding source-timecode repair; quoted after review.
Production pilot
Use your difficult footage for the pilot.
A clean interview proves very little. Send representative production audio and evaluate the transcript where it matters.
Scope a pilot